Shipping

Our deliveries.

Unless otherwise noted, we aim to ship all orders received before noon the same business day.

Delivery is free from 80€ of purchase.

Our packaging can earn you €2 in vouchers.

VOW is a sustainable drugstore. So of course we are careful to send your purchases as responsibly as possible, and we hope that you will engage with us to treat the packaging you receive with an eye for the planet.

For very small packages, we will send your order in a brown bubble quilted pouch 95% recycled Raja.

  • Exterior: 75 g/m² brown paper (80% PCR), coated with 12 g/m² polyethylene film.
  • Paper exterior: FSC certified.
  • Interior: polyethylene air bubble mattress.
  • Color: brown.
  • Set made from 95% recycled materials. Paper made from 80% PCR (post-consumer recycled material)
  • Closure: adhesive closure with protective strip.
  • Protective and shockproof.
  • Very light, it allows you to save money on your postal shipments.

We strongly encourage you to reuse or recycle it! The bubble bag from the paper is easily removable, which allows you to throw away and recycle the two materials separately.

RE-ZIP

For the other packages, we opted for RE-ZIP reusable boxes and 100% recycled and recyclable honeycomb paper cushioning material. If you return the RE-ZIP packaging, you will receive a €2 voucher valid on your next purchase of €25 or more at VOW. Isn’t that beautiful?

How does it work?

1.      We package your order in a recycled cardboard box (79%) RE-ZIP.

2.      When you receive your order, you remove the products from the packaging and fold the RE-ZIP box, as shown in this video https://youtube.com/shorts/VulpUqnKA14?si=eIprq_4HKQXbl9oc

3.      You go to the red BPOST box of your choice and scan the QR code of the box with your phone. This step is super important because it informs VOW that you have fulfilled your part of the contract. Once a week, we check which boxes have been returned and we will then send you an email with a promo code.
Warning:

·         You may still need to download the Re-zip app to scan the QR code. RE-ZIP is working on a system so that in the future you can scan the QR code directly with your phone's camera.

·         The QR code is only active near the drop boxes.

4.      For linnet heads (like us ;-), we will send 1 or 2 reminders (no more, promise) to remind them to return the box if it is not done within 2 weeks of sending their order.

5.      RAJA receives the box and repackages it for the next use.